Announcements are the only first-hand source
News about entrances, maintenance and rule changes is usually late or distorted by the time it is relayed second-hand. Fix four official channels and go straight to the source when you need to confirm something, instead of relying on group chats.
What to prepare before you start
These five things cover almost every delay people run into: Confirm you can reach the announcement page using your saved entrance.
Follow verified official social accounts, checking for the verification badge. Enable in-app notification permissions.
Set a fixed slot, say once a week, for a routine check.
Set up these four channels
In descending order of reliability: Announcement page: the first-hand source for entrance changes and maintenance; bookmark it.
In-app message centre: fastest delivery, so turn notifications on. Verified social accounts: good for speed, but always check the badge so you do not follow an impersonator.
Help centre: best for rule explanations, and content there is relatively stable.
Fees, limits and processing times
Numbers change from time to time, always confirm on the official fee page before you commit size: Official entry: use okx.com or your own bookmark, and check the domain letter by letter - look-alike domains are the most common phishing trick here.
Install the app from App Store, Google Play or the official OKX download page; Android users should avoid APK files shared through chat groups. The help centre and in-app support cover most issues; for fund-related cases open a ticket and keep the reference number.
Nobody from real support will ask for your password, 2FA code or seed phrase - treat anyone who does as a scammer. Product availability varies by country and some listed features are restricted in specific jurisdictions.
Review the official terms for your region before relying on any feature, especially derivatives and fiat channels.
The OKX-specific part
OKX announcements mirror the in-app message centre, which is more convenient on mobile. Launch announcements usually include eligibility and timing, so read them fully before joining.
Frequently asked questions
Can I trust social posts
Only accounts with the official badge, and for anything important defer to the announcement page.
Do announcements conflict with app pushes
They do not conflict, but announcements carry more detail; pushes are summaries.
Can I look up old announcements
Yes, the page supports paging and search, which helps trace a past rule change.
Risk notes and next steps
Keep reading:美股行情总览;用 USDT 买 VOO / QQQ 的完整步骤;特斯拉（TSLA）实时股价. For anything touching funds or rules, rely on the announcement page text itself.
Do not treat chat screenshots as evidence; they are trivially faked. Anything framed as "insider information" is almost certainly false.
