Do not just resubmit the same thing
The worst reaction to a rejection is resubmitting the identical file. Every rejection points at a specific cause; find it, fix it, then resubmit.
Binance review rarely fails because of luck or connection speed, so reading the exact clause in the notice is the fastest route.
What to prepare before you start
These five things cover almost every delay people run into: The rejection notice itself, which usually names a category or clause.
A cleaner document photo or a better setting for the live video. Proof of address that is valid and shows the same name.
A stable network so uploads do not cut out midway.
Five steps to locate and fix the problem
This checklist covers the large majority of rejections: Read the reason category in the email or in-app notice instead of skimming the subject line.
Cross-check name, document number and expiry against what you typed. Retake photos flat, glare-free, all corners visible and nothing covering key fields.
For proof of address, confirm validity dates and that the name matches. Submit once, then watch notifications for 24 hours rather than firing repeated requests.
Fees, limits and processing times
Numbers change from time to time, always confirm on the official fee page before you commit size: Basic identity verification asks for name, document number and a face scan; advanced verification adds proof of address and unlocks higher limits.
Without verification, withdrawals and most products stay locked, so finishing identity checks early avoids a forced pause later. In-app chat is usually the fastest channel for account issues, and the help centre holds step-by-step articles for most problems.
For anything touching funds, open a ticket and keep the case number; never share passwords, codes or seed phrases with anyone claiming to be support. Service availability varies by country: US residents are served by a separate entity, and some regions have no access at all.
Check the official terms for your jurisdiction rather than relying on workarounds, since verification and withdrawals are tied to residency.
The Binance-specific part
Binance notices cite clause numbers, which you can look up directly in the help centre. If failures repeat, ask in-app support whether your case has moved to manual review.
Frequently asked questions
How many retries do I get
Attempts are usually limited, and rapid failures can trigger stricter review, so always change something before resubmitting. The face check keeps failing.
Why
Usually lighting or connectivity: retry in daylight, remove hats and similar items, and hold the phone steady.
A valid document was rejected as invalid
Poor sharpness or recognition errors are common; if a retake fails again, open a ticket for manual review.
Risk notes and next steps
Keep reading:代币化股票的对手方风险;杠杆仓位与强制平仓;美股行情总览. Third parties promising guaranteed approval usually harvest data or money - avoid them.
Avoid editing your profile repeatedly while review is pending; it slows things down. Keep ticket numbers for any manual review so you can follow up.
